Nutan Savani

Sharpshooter
DISC Type : CD

Customer Success Manager at Cisco

Mumbai, Maharashtra, India

Overview

Nutan Savani is a seasoned cybersecurity professional with over 13 years of experience in customer success and technical support for large enterprise clients at companies like Cisco, Trend Micro, and McAfee. Colleagues describe her as an analytical thinker, a strong communicator, and a hardworking team player.

She holds a BSc. IT from Sikkim Manipal Institute of Technology and is actively pursuing her Certified Information Systems Security Professional (CISSP) certification.

Unique fact: Nutan is actively upskilling in both technical and soft skills, recently completing a certification course on "Working with Difficult People. "

Personality Overview

Precise But Practical

Fast But Analytical

Rigorous & Demanding

They are not always relationship oriented.  They like to move fast and expect the same from others. They take a lot of pride in personal achievements.

Topics They Care About

Enterprise Customer Success
Her career has progressed from technical support to leading customer success for large enterprise customers at major tech companies like Cisco and Trend Micro.
Cybersecurity Management
With a 13+ year career in IT security and current pursuit of the CISSP certification, this remains a core focus of her professional expertise.
Security & Risk
She recently finished a certification prep course on "Security and Risk Management, " indicating a current focus area within her broader cybersecurity studies.

Media Appearances

Nutan has no verified media appearances

Work History

4-2025
Customer Success Manager at Cisco
1-2022 - 4-2025
Customer Service Manager Lead at Trend Micro
3-2020 - 12-2022
Customer Service Manager at Trend Micro
1-2019 - 2-2020
Product Supportability Manager at McAfee
9-2017 - 1-2019
Senior Technical Support Engineer at McAfee

Education

2009 - 2011
BSc.IT from Sikkim Manipal Institute of Technology - SMU

More Information

Social Presence :

Prographics :

Exp : 19 Location : Mumbai, Maharashtra, India Job Level : Middle Designation : Customer Success Manager at Cisco
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Insights For Selling To Nutan

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Avoid being too verbose
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nutan is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Nutan

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Nutan move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Nutan take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Nutan

Personality Compatibility


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