Olga Guseva is an internationally recognized customer experience expert and the Managing Partner at Integria Consult. Holding a Ph. D. and an MBA, she is a bestselling author and a leading authority on transforming business culture. People who have worked with her describe her as intelligent, positive, and passionate.
Outside of her professional work, Olga is a proud mother and wife. She believes her greatest source of insight comes from simple observation, finding value and learning opportunities in the amazing things that happen every day. This philosophy of mindful awareness fuels her professional creativity and expertise.
Unique fact: Olga is one of the few CXPA (Customer Experience Professionals Association) recognized trainers in the world.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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