Paloma Costa is a Collections Supervisor at Brisanet Telecomunicações, specializing in customer service and people management. With a background in pedagogy from FACEP, she excels in leading teams, monitoring performance indicators, and developing professionals to achieve company goals.
She is passionate about continuous learning and professional development. Paloma actively pursues and shares her achievements in obtaining micro-certifications in subjects like Leadership, Emotional Intelligence, and Organization and Productivity from Descomplica Faculdade Digital, demonstrating a strong commitment to self-improvement.
Her unique combination of a degree in Pedagogy with expertise in collections and team leadership allows her to bring a distinct, human-centered approach to her role.
Read the full overview →They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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