Paul Taylor in

Paul Taylor

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Head of CRM and Digital Marketing at JustGiving
📍 London Area, United Kingdom

Paul is the Head of CRM and Digital Marketing at JustGiving, where he leads customer engagement strategy. An experienced leader, he focuses on creating processes to empower his teams, improve productivity, and exceed targets. He is a graduate of Robert Gordon University. Colleagues describe him as a reliable, focused team player.

Outside of his professional life in marketing, Paul has a stated interest in technology and entertainment, specifically listing interests in Microsoft and the gaming platform PlayStation. This suggests a personal hobby related to video games and the broader digital entertainment landscape.

In a previous role at The Telegraph, he increased subscription acquisitions by 100% and financial leads by 50% year-over-year.

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Experience
17 Years
Current Role
Head of CRM and Digital Marketing
Job Level
Mid-senior
Location
London Area, United Kingdom
Personality Overview

How Paul shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Paul cares about

Fundraising Stewardship
He is a frequent speaker at conferences on the topic of building stewardship programs for charities, particularly through effective email strategies.
Personalised CRM
His recent speaking engagements focus on empowering fundraising through scalable and personalised CRM, as seen at the Think Summit by Movable Ink.
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Career

Work history

2-2024
Head of CRM and Digital Marketing
JustGiving
11-2022 - 2-2024
Senior CRM Lead
JustGiving
11-2021 - 11-2022
Senior CRM Specialist - Charity & Consumer
JustGiving
3-2019 - 12-2021
Senior CRM Specialist - Consumer
JustGiving
1-2018 - 12-2018
CRM Manager
The Telegraph
In the press

Media appearances

Paul Taylor - Head Of CRM And Digital Marketing at JustGiving. Featured in TheOrg
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Education
2009 - 2013
Bachelor's degree
Robert Gordon University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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