Paulina Henriquez S. is the Customer Experience Deputy Manager at Sodimac, where she leads the team responsible for customer-centric initiatives. Her leadership was instrumental in the company achieving first place in the Procalidad 2025 awards in the Home Improvement category.
She shows a strong interest in personal and professional growth, participating in workshops focused on finding personal purpose in ones career. Paulina values connecting with personal origin stories and channeling them into work that has a powerful, human-centric meaning.
Her team recently launched the "Sello de Experiencia" (Experience Seal), a guiding initiative for all future customer-facing actions at Sodimac.
Read the full overview →They are thorough and always follow a systematic approach. They are quite aware of their needs and limitations, so they are unlikely to over-promise. The only way to convince them is by showing them examples and ample proof.
Paulina has no verified education history
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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