Paulina Henriquez S. in

Paulina Henriquez S.

Examiner · DISC type cs
Subgerente Experiencia Clientes at Sodimac
📍 Chile

Paulina Henriquez S. is the Customer Experience Deputy Manager at Sodimac, where she leads the team responsible for customer-centric initiatives. Her leadership was instrumental in the company achieving first place in the Procalidad 2025 awards in the Home Improvement category.

She shows a strong interest in personal and professional growth, participating in workshops focused on finding personal purpose in ones career. Paulina values connecting with personal origin stories and channeling them into work that has a powerful, human-centric meaning.

Her team recently launched the "Sello de Experiencia" (Experience Seal), a guiding initiative for all future customer-facing actions at Sodimac.

Read the full overview →
Experience
23 Years
Current Role
Subgerente Experiencia Clientes
Location
Chile
Personality Overview

How Paulina shows up

Status Quo Seeker
Tough To Convince
Overcautious

They are thorough and always follow a systematic approach. They are quite aware of their needs and limitations, so they are unlikely to over-promise. The only way to convince them is by showing them examples and ample proof.

Priorities

Topics Paulina cares about

Customer Experience
Her role is centered on CX, and she led her team at Sodimac to win a 2025 Procalidad award for their efforts in home improvement.
Team Leadership
She frequently posts about leading her team and organizing events for other Customer Experience leaders to share best practices and challenges.
+4 more topics Login to view topics
Career

Work history

4-2002
Subgerente Experiencia Clientes
Sodimac
In the press

Media appearances

Paulina Henriquez S. - Subgerente Experiencia Clientes at Sodimac .... Featured in TheOrg.com
See now
Education

Paulina has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Paulina. Free, 10 seconds.