Petcy Mhlanga
Login to view DISC.As a Contact Center Team Lead at CIPC, Petcy Mhlanga leverages her background in IT support and a National Diploma in Software Development to manage team performance. Colleagues describe her as highly detailed-oriented, with a focus on driving quality improvements and enhancing service delivery through effective coaching.
Petcy demonstrates a strong personal commitment to high standards in customer service, as evidenced by her advocacy for better after-sales support. She also shows an interest in public service by regularly sharing employment opportunities within various government departments with her network.
She holds a certification in Business Analysis Foundations, complementing her technical and leadership skills.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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