Peter Vas in

Peter Vas

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Sr. Manager, Technical Support at Tenable
📍 Columbia, Maryland, United States

Peter Vas is a senior technical support executive with over 15 years of experience leading high-performing, multilingual teams in the cybersecurity and IT sectors. A graduate of Marquette University, he excels at enhancing customer satisfaction through a metrics-driven approach and innovative support models.

He is passionate about mentoring and fostering a culture of collaboration and continuous improvement within his teams. Peter actively promotes a positive work environment, which he views as critical for success, and focuses on building empathetic client relationships through service excellence.

Unique fact: He implemented Universal KPI Dashboards in Salesforce to provide real-time performance tracking for his technical support teams.

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Experience
13 Years
Current Role
Sr. Manager, Technical Support
Location
Columbia, Maryland, United States
Personality Overview

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Priorities

Topics Peter cares about

Technical Support Leadership
He has over 15 years of experience leading and developing high-performing, multilingual technical support teams for global clients.
Data-Driven Management
Employs a metrics-driven approach, having implemented KPI dashboards in Salesforce for real-time performance tracking and strategic decision-making.
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Career

Work history

12-2018 - 3-2024
Sr. Manager, Technical Support
Tenable
1-2018 - 7-2018
Manager - Technical Support TAC
Cisco
5-2015 - 1-2018
Director - Cloud Operations & Technical Support
BroadSoft
9-2009 - 4-2015
Director - Cloud Operations & Technical Support
Mportal (India) Wireless Solutions
In the press

Media appearances

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Education
Master of Science - MS
Marquette University
Bachelor of Engineering - BE
Jawaharlal Nehru Technological University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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