Pierluigi is a marketing and customer experience leader with over 16 years of international B2B and B2C experience at global brands like Sky and Shell. He specializes in lifecycle marketing, CX transformation, and digital enablement, with a strong focus on embedding AI and MarTech. People who have worked with him describe him as strategic, collaborative, and commercial.
Originally from Naples, Italy, and a graduate of Università degli Studi di Napoli Federico II, Pierluigi is now based in London. He is passionate about football, travel, and food, balancing his demanding professional life with personal interests that involve exploring new cultures and cuisines.
He was recently named one of CX Network’s Top 30 Contact Centre Leaders to Follow in 2025.
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