Prahalad Thilakan is the Regional Service Head for APAC & Middle East at Unilever, with 14 years of experience across the Telecom and FMCG sectors. He specializes in service management, project delivery, and process improvement, holding certifications as an Agile Scrum Master and in Six Sigma.
He is a strong advocate for teamwork and collaboration, believing that alignment between product, design, and operations is a necessity. Prahalad is also passionate about social causes, such as womens empowerment and creating a more inclusive world, and values mentorship and building strong professional relationships.
He has successfully transitioned his deep expertise in technology services from major telecom companies like Vodafone to the global FMCG giant, Unilever.
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