Prashant Shukla

Prashant is a business professional with an MBA from Alliance University, focusing on management. He shows a strong interest in digital marketing and is actively upskilling in modern technologies, recently completing a university-led course on applying generative AI in customer service.

Prashant demonstrates a commitment to continuous learning and professional development. He follows educational platforms and marketing publications, showcasing a passion for acquiring new skills and staying current with industry trends outside of his formal education.

He recently earned a certificate in “Customer Service in the Age of Generative AI” from the University of Virginia.