Professor Paul Morrissey C.Eng, FIET, FBCS, FRSA in

Professor Paul Morrissey C.Eng, FIET, FBCS, FRSA

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Ambassador for AI, Big Data Analytics and Customer Experience at TM Forum
📍 Liverpool, England, United Kingdom

Professor Paul Morrissey is a global technology entrepreneur, venture capitalist, and authority on AI governance, big data, and customer experience. He serves as Chairman for several tech firms, including North AI and The House of Wisdom Group, and is an Ambassador at TM Forum. Colleagues describe him as a visionary with deep technical knowledge and strong business acumen.

Paul is passionate about democratizing education and bridging the gap between academia and business. He enables people of all ages by delivering free lectures and courses at various universities and open forums, aiming to foster a global community focused on collaborative learning and problem-solving through modern EdTech platforms.

He authored the groundbreaking TM Forum global standard for the Customer Experience Management Index (CEMI).

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Experience
14 Years
Current Role
Ambassador for AI, Big Data Analytics and Customer Experience
Location
Liverpool, England, United Kingdom
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Professor cares about

AI Governance
Recognized as an authority on AI governance and ethics, he advises international groups and governments on the topic.
Customer Experience
He leads the global working group on Customer Experience at TM Forum and authored the global standard for its measurement.
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Career

Work history

11-2011
Ambassador for AI, Big Data Analytics and Customer Experience
TM Forum
1-2025
Chairman
The House Of Wisdom Group
8-2024
Chairperson
North AI
5-2024
Founding Partner
WayBeyond Capital Ventures
2-2022
Chairman and Ambassador
Logal Talent Management
In the press

Media appearances

Professor Paul Morrissey is a speaker at DTW Ignite 2025. Featured in TM Forum (DTW Ignite 2025)
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Professor Paul Morrissey – TM Forum Community Profile. Featured in TM Forum Community
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Education
2010 - 2024
Professorship
Liverpool John Moores University
3-2023 - 6-2023
Post Graduate Diploma
The London School of Economics and Political Science (LSE)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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