Rachel Poku
Login to view DISC.Rachel Poku is the Founder of CxHero, a company that provides skilled customer experience agents from West Africa to help businesses scale and reduce costs. With a background in scaling UK startups and a Bachelor of Pharmacy from The University of Manchester, she specializes in building efficient operational systems.
Rachel has a deep personal and professional connection to Ghana. She fulfilled a goal she set at 18 to live in the country, a decision partly inspired by the rainy weather in Manchester. She is passionate about leveraging local talent and actively participates in university career fairs.
Interesting fact: She pivoted from a career in pharmacy and UK startup operations to founding a BPO firm in Ghana.
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