Rachel Poku
Evaluator · DISC type ScdRachel Poku is the Founder of CxHero, a company that provides skilled customer experience agents from West Africa to help businesses scale and reduce costs. With a background in scaling UK startups and a Bachelor of Pharmacy from The University of Manchester, she specializes in building efficient operational systems.
Rachel has a deep personal and professional connection to Ghana. She fulfilled a goal she set at 18 to live in the country, a decision partly inspired by the rainy weather in Manchester. She is passionate about leveraging local talent and actively participates in university career fairs.
Interesting fact: She pivoted from a career in pharmacy and UK startup operations to founding a BPO firm in Ghana.
Read the full overview →How Rachel shows up
They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there
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DISC profile (public)
Steadiness (S)
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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