Rafael Sanches in

Rafael Sanches

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Coordenador de Rede de Prestadores at Ecoassist
📍 São Paulo, São Paulo, Brazil

Rafael Sanches is a coordinator with over a decade of experience in provider network management, specializing in customer experience and continuous improvement. His background is in enhancing service quality, reducing complaints, and boosting financial performance across the assistance and sustainable services sectors. He holds a degree in Logistics Management.

He values building strong professional relationships and community within his industry, as shown by his engagement in partner events. He is focused on fostering connections with providers, peers, and collaborators to ensure a productive and continuous flow of information and actions.

Unique fact: A specific area of his expertise includes managing networks of tow truck operators from his time in the assistance industry.

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Current Role
Coordenador de Rede de Prestadores
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rafael cares about

Provider Networks
Has over ten years of experience in the maintenance, expansion, and quality management of service provider networks.
Customer Experience
Focuses on preventing complaints, controlling for damages, and implementing continuous improvements to ensure customer satisfaction and reduce revenue loss.
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Career

Work history

6-2023
Coordenador de Rede de Prestadores
Ecoassist
8-2022 - 1-2023
Coordenador de Projetos e Rede de Prestadores
ALVO K ENGENHARIA ELÉTRICA
3-2021 - 8-2022
Consultor de Rede de Prestadores
Europ Assistance
8-2018 - 3-2021
Supervisor de Rede de Prestadores
Ecoassist Serviços Sustentáveis
5-2018 - 8-2018
Analista de produtos
Europ Assistance
In the press

Media appearances

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Education
2011 - 2014
Gestão em Logística
Universidade Paulista
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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