Raffy Banks in

Raffy Banks

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Founder at TractionLayer
📍 Kirkland, Washington, United States

Raffy Banks is the founder of TractionLayer, specializing in creating retention systems for vertical SaaS companies. With over 15 years of product leadership experience, he has scaled B2B SaaS products to over 200, 000 users and through an acquisition. He earned his B. A. from DePaul University.

His entrepreneurial background includes co-founding Threadhop. com, an eCommerce site for apparel and accessories. He grew this business to mid-six-figure annual revenue by focusing intensely on the customer experience, demonstrating a strong foundation in consumer retail and direct-to-consumer strategy.

Unique fact: In his early career, he built a custom web application from the ground up for an insurance company to manage and track thousands of policies.

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Experience
29 Years
Current Role
Founder
Job Level
Leadership
Location
Kirkland, Washington, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Raffy cares about

SaaS Retention
His entire business is built around helping founder-led vertical SaaS companies install systems to improve customer retention and increase long-term value.
Customer Activation
He believes founders focus too much on acquisition and neglect customer activation, seeing it as a critical, often-missed step for sustainable growth.
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Career

Work history

12-2025
Founder
TractionLayer
8-2020 - 2025
Product Manager
Ocean Technologies Group
6-2014 - 8-2020
Product Development Manager
Maritime Training Services
2008 - 2014
Co-Founder
Threadhop.com
2001 - 2010
Owner
RJB Consulting
In the press

Media appearances

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Education
B.A.
DePaul University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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