Rahul Dhanak
Login to view DISC.Rahul Dhanak leads sales for Knowmax in the SEA and India regions, focusing on leveraging GenAI-based knowledge platforms to optimize customer service outcomes. A graduate of the Indian Institute of Planning and Management, colleagues describe him as smart, energetic, and a proficient, goal-oriented expert.
He is an active participant in the global customer experience community, frequently traveling to attend international industry events and conferences in locations like Cape Town and Indonesia to connect with other leaders.
He successfully implements solutions that improve key metrics like CSAT, reduce agent errors, and automate customer self-service.
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