Raja is an IT Service Delivery Manager with over nine years of experience building customer-first support operations. He specializes in ITIL, Agile, and ITSM best practices to enhance operational efficiency. Colleagues describe him as knowledgeable, calm, and a great leader. He holds an A Level in Music.
Passionate about education and community, Raja serves as a voluntary School Governor for the Danes Educational Trust, a multi-academy trust. This role allows him to contribute to strategic oversight and educational improvement, shaping future generations.
He was part of the ITIL v5 beta testing panel, helping to shape the future of IT service management.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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