Raja Farrar in

Raja Farrar

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School Governor (Voluntary role) - Term: 2025–2029 at Danes Educational Trust
📍 Hoddesdon, England, United Kingdom

Raja is an IT Service Delivery Manager with over nine years of experience building customer-first support operations. He specializes in ITIL, Agile, and ITSM best practices to enhance operational efficiency. Colleagues describe him as knowledgeable, calm, and a great leader. He holds an A Level in Music.

Passionate about education and community, Raja serves as a voluntary School Governor for the Danes Educational Trust, a multi-academy trust. This role allows him to contribute to strategic oversight and educational improvement, shaping future generations.

He was part of the ITIL v5 beta testing panel, helping to shape the future of IT service management.

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Current Role
School Governor (Voluntary role) - Term: 2025–2029
Location
Hoddesdon, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Raja cares about

ITIL v5 Evolution
Recently became ITIL Service v5 certified and was an active member of the beta testing panel, contributing to the framework's development.
AI and Human Oversight
Formed and shared his thoughts on the importance of human oversight in AI after attending the Tech Show London 2026.
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Career

Work history

9-2025
School Governor (Voluntary role) - Term: 2025–2029
Danes Educational Trust
4-2021
IT Service Support Delivery Manager
Teach First
5-2020 - 3-2021
Following planned Career Break, now seeking to return to 'IT Service Delivery Manager/IT Operations'
N/A
11-2019 - 4-2020
Career Break for Family and Study Break
N/A
2-2019 - 10-2019
IT Service Helpdesk Manager / Service Support Delivery Manager
Solus Accident Repair Centres
In the press

Media appearances

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Education
1992 - 1994
A Level Music
Archbishop Tenisons c of E Secondary School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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