Rajib Sen in

Rajib Sen

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Head of Digital at Hero FinCorp.
📍 Mumbai, Maharashtra, India

Rajib Sen is an execution-focused leader and Head of Digital at Hero FinCorp, with expertise in digital products, customer experience, and payments. His career includes senior roles at Citibank and HSBC, where he managed cards, loans, and wealth management. Rajib holds an MBA from the Indian Institute of Management, Indore.

He is a Citi APAC CEO Award recipient for his impactful contributions to the company.

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Experience
21 Years
Current Role
Head of Digital
Job Level
Mid-senior
Location
Mumbai, Maharashtra, India
Personality Overview

How Rajib shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rajib cares about

AI in BFSI
He recently shared insights from the Microsoft AI Tour and has spoken on the evolution of AI within the Banking, Financial Services, and Insurance space.
Digital Lending
He has spoken about the evolving landscape of digital lending, including new opportunities to underwrite customers using real-time, consent-based data.
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Career

Work history

10-2023
Head of Digital
Hero FinCorp.
3-2022 - 12-2023
Head of CX
Hero FinCorp.
9-2016 - 3-2022
Senior Vice President - Head, Customer Experience (Digital CX vertical)
Citibank India
12-2012 - 9-2016
Vice President, Customer Experience (Cards, Loans and Wealth Management)
Citibank India
11-2008 - 12-2012
Vice President, Head Cards Product Management
HSBC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
3-2001 - 4-2003
Master of Business Administration - MBA
Indian Institute of Management, Indore
Bachelor of Commerce (B.Com.)
St Xaviers College, Calcutta
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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