Ralph Mora in

Ralph Mora

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Vice President and General Manager of the EMEA region at NUSO
📍 United Kingdom

Ralph Mora is the Vice President and General Manager for the EMEA region at NUSO, bringing over 25 years of telecommunications industry experience. He is a Six Sigma Lean Black Belt Professional specializing in service strategy, customer experience, and data-driven business transformation. He is a graduate of the University of the West of England.

Outside of his executive role, Ralph is deeply committed to community service. He serves as an active director and is the former chair of Acton Aid CIC, a community interest company that organizes local events and provides support and aid to residents and organizations in his local parish.

He has been a director with Acton Aid CIC, a community support organization, since May 2021.

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Experience
34 Years
Current Role
Vice President and General Manager of the EMEA region
Job Level
Senior
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ralph cares about

Cloud Communications
Currently spearheading NUSO’s strategy to grow unified communications and customer experience services across EMEA, including forming new partnerships to expand global cloud calling.
Customer Experience
His career focus is on delivering world-class client services, enhancing customer satisfaction, and driving engagement and success through a modern, data-driven approach.
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Career

Work history

9-2024
Vice President and General Manager of the EMEA region
NUSO
7-2018
Director
Acton Aid CIC
3-2018 - 2-2024
VP Global Services
Mitel
9-2000 - 3-2018
Senior Director, EMEA Services & Operations
Sonus Networks
1995 - 2000
Principal CTS Engineer
Lucent Technologies Bell Labs
In the press

Media appearances

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Education
1988 - 1995
BSc (Hons)
University of the West of England
1988 - 1994
HND
Bristol Polytechnic
Diploma in Company Direction
Institute of Directors (IoD)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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