Ramya Tummala is a Product Manager for Ciscos Webex Contact Center, with nine years of expertise in consumer insights and customer experience (CX). Educated at K J Somaiya College Of Engineering and LIBA, she has a proven track record of designing and implementing CX programs for global brands, excelling at data-driven storytelling.
She is professionally engaged within her industry, following major tech companies like Microsoft and Cisco. Ramya actively uses her network to connect with other professionals, such as seeking qualitative researchers for projects, indicating a hands-on approach to building project teams and community connections.
Unique fact: Ramya has a keen interest in the financial impact of customer experience, specifically focusing on how to determine CX ROI.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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