Ramya Tummala in

Ramya Tummala

Login to view DISC.
Product Manager- Webex Contact Center at Cisco
📍 Bengaluru, Karnataka, India

Ramya Tummala is a Product Manager for Ciscos Webex Contact Center, with nine years of expertise in consumer insights and customer experience (CX). Educated at K J Somaiya College Of Engineering and LIBA, she has a proven track record of designing and implementing CX programs for global brands, excelling at data-driven storytelling.

She is professionally engaged within her industry, following major tech companies like Microsoft and Cisco. Ramya actively uses her network to connect with other professionals, such as seeking qualitative researchers for projects, indicating a hands-on approach to building project teams and community connections.

Unique fact: Ramya has a keen interest in the financial impact of customer experience, specifically focusing on how to determine CX ROI.

Read the full overview →
Experience
14 Years
Current Role
Product Manager- Webex Contact Center
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

How Ramya shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Ramya cares about

Customer Experience (CX)
Her entire career is built on CX, from being a consultant at CloudCherry to her current product management role at Cisco.
Contact Center Solutions
[Predicted] As the Product Manager for Webex Contact Center, she is deeply involved in the strategy and technology of modern customer support systems.
+5 more topics Login to view topics
Career

Work history

1-2023
Product Manager- Webex Contact Center
Cisco
11-2019 - 6-2023
XM Consultant
Cisco
4-2019 - 11-2019
AVP-Consulting
CloudCherry
4-2018 - 3-2019
Principal Consultant
CloudCherry
10-2016 - 3-2018
Senior CX Consultant
CloudCherry
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2010 - 2012
Post Graduate Diploma in Management
LIBA
2005 - 2009
Bachelor's in Engineering
K J Somaiya College Of Engineering, Mumbai
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Cisco Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Ramya. Free, 10 seconds.