Randy Clapp in

Randy Clapp

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Vice President of Strategic Sales at AmplifAI

Randy Clapp is the Vice President of Strategic Sales at AmplifAI, leveraging over 30 years of experience in technology and customer experience. He is a passionate advocate for the direct link between employee experience and customer satisfaction. He holds a B. A. from Northwood University and has a history of driving significant company growth.

He earned the prestigious "Top Leader Award" during his tenure as a Regional Executive at Compucom.

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Experience
29 Years
Current Role
Vice President of Strategic Sales
Job Level
Senior
Personality Overview

How Randy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Randy cares about

Employee Experience
Believes improving the employee experience for agents directly leads to a better experience for customers, solving issues like retention and low satisfaction scores.
AI-Driven Enablement
Leads sales for an AI-driven people enablement platform and actively posts about using AI and machine learning to transform employee data into performance-improving actions.
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Career

Work history

2022
Vice President of Strategic Sales
AmplifAI
2017 - 2022
Chief Revenue Officer for Leading Contact Center Outsourcing Company
Advantage Communications Inc.
2014 - 2017
Vice President of Sales
The Results Companies
2011 - 2014
Regional Executive
Compucom
2008 - 2011
Financial Industry Executive
Hewlett Packard Enterprise
In the press

Media appearances

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Education
B.A.
Northwood University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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