Redwan Ferdous in

Redwan Ferdous

Captain · DISC type DS
Customer Onboarding Manager at Fireflies.ai
📍 Parkville, Victoria, Australia

Redwan Ferdous is a sales and partnership leader with a background in accounting from RMIT University, now managing customer onboarding at Fireflies.ai. He excels in architecting sales playbooks and building partner programs, with experience spanning SMBs to Fortune 500 clients like Nestle. Colleagues describe him as data-driven, patient, and growth-oriented.

Outside of his tech career, Redwan has a background in the non-profit sector, where he focused on government relations and cultural preservation projects with Friendship NGO. This experience highlights his skills in liaising with diverse national and foreign stakeholders to create impactful partnerships beyond a purely commercial context.

Unique fact: He once learned Spanish specifically to better solve customer problems and close deals.

Read the full overview →
Experience
10 Years
Current Role
Customer Onboarding Manager
Job Level
Middle
Location
Parkville, Victoria, Australia
Personality Overview

How Redwan shows up

Long-Term Thinker
Dynamic But Sincere
Decisive But Calm

Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Priorities

Topics Redwan cares about

Responsible AI
His professional headline and posts emphasize leveraging AI responsibly and highlights his company's compliance with SOC 2, GDPR, and HIPAA.
SaaS Sales
A core theme of his career, he recently hosted a live session to discuss SaaS sales and his professional journey.
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Career

Work history

1-2024
Customer Onboarding Manager
Fireflies.ai
1-2022 - 1-2024
Global Sales & Partner Lead
MyAlice
3-2020 - 12-2021
Assistant Manager- Government Relations, Advocacy, and Local Partnership
Friendship NGO
5-2018 - 3-2020
Senior Program Officer
Friendship NGO
2-2016 - 8-2016
Specialist
Nike
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2017
Bachelors of Business (Accounting)
RMIT University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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