Regena Johnson, MBA, SHRM-SCP in

Regena Johnson, MBA, SHRM-SCP

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Senior Division Director - Office of Contact Center Management at U.S. Department of Education
📍 United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
28 Years
Current Role
Senior Division Director - Office of Contact Center Management
Job Level
Senior
Location
United States
Personality Overview

How Regena shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Regena cares about

Strategic Priorities
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Career

Work history

1-2025
Senior Division Director - Office of Contact Center Management
U.S. Department of Education
4-2023 - 1-2025
Senior Leader - Project Management Office/BPO Operations
U.S. Department of Education
4-2022
Member
Chief
8-2013 - 1-2015
Senior Project Director - Affordable Care Act (ACA)
DC Government - DC Health Benefit Exchange Authority (DC HBX)
1-2012 - 1-2013
Consumer Services Manager
Aetna
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Political science
The Ohio State University
2023 - 9-2024
Executive Master of Business Administration (MBA)
University of East London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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