Renatta Tozzi is an executive with deep experience in B2B environments, currently leading Customer Experience (CX) at Conexa Saúde. She specializes in managing sales and relationship teams, strategic planning, and implementing Shared Services Centers (CSC), holding an MBA in Marketing from FGV and a Lean Six Sigma Yellow Belt certification.
Outside of her professional life, Renatta highlights that her most important and rewarding experience is being a mother to her daughter, Isabella. This is a central part of her identity that she proudly shares in her professional profile.
She has served as a juror for the Prêmio ABT, one of Brazils most prestigious awards in customer relationship management.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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