Rhian Greenway

Inquirer
DISC Type : cd

Chief Information Officer at City Beach Australia

Brisbane City, Queensland, Australia

Overview

Rhian Greenway is a successful ICT leader with over 20 years of experience, holding the role of Chief Information Officer at City Beach. He is considered an authoritative specialist in the retail sector, responsible for driving the IT strategy and transformation for the national enterprise. He holds a Bachelor of Information Technology from Latrobe University.

Public information focuses on his professional life, including numerous interviews and podcast appearances discussing retail technology and cybersecurity. Details about his personal life, such as hobbies or non-work-related activities, are not publicly available.

His personal philosophy is reflected in his quote: "When a measure becomes a target, it ceases to be a good measure."

Personality Overview

Demanding

Judgemental

ROI Conscious

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

Retail Cybersecurity
He has spoken on podcasts about navigating cyber breaches and ransomware attacks, sharing his direct experiences and key learnings from the incidents.
Omnichannel Innovation
He is driving the implementation of mobile POS and unified order management systems to transform the customer experience across all City Beach stores.
IT Transformation
As a self-described "Transformation and Change Champion," he has led major upgrades to City Beach's core technology stack, including ERP and SD-WAN systems.

Media Appearances

Rhian has no verified media appearances

Work History

9-2010
Chief Information Officer at City Beach Australia
9-2010
IT Consulting and Strategy Development at Dissh
10-2008 - 9-2010
IT Support Manager at City Beach Australia
5-2008 - 9-2008
Network Support Technician at Silver Telecom
1-2003 - 1-2008
Owner / Head Technician at Dirkwood's Computers

Education

2020 - 2020
Education details unavailable from Leadership Beyond the Theory
2000 - 2008
Bachelor of Information Technology from Latrobe University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Brisbane City, Queensland, Australia Job Level : Leadership Designation : Chief Information Officer at City Beach Australia
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Insights For Selling To Rhian

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Make sure that you you respond to any queries from them quickly
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rhian is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Rhian

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Rhian move?

  • Their decision making speed is somewhere in the middle.
  • Can Rhian take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Rhian

Personality Compatibility


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