Rhonda Mancini Willigan in

Rhonda Mancini Willigan

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Assistant Vice President of Customer Service and Program Integrity at Delta Dental of Rhode Island
📍 Providence, Rhode Island, United States

Rhonda Mancini Willigan is the Assistant Vice President of Customer Service and Program Integrity at Delta Dental of Rhode Island. She has been with the company for over 15 years, progressing from a customer service supervisor to her current executive role, showcasing significant leadership growth.

She is passionate about community engagement and supporting charitable organizations. Her educational background in social work from Providence College suggests a deep-seated commitment to helping and advocating for others, which aligns with both her professional focus and personal values.

Unique fact: Her bachelors degree is in social work, providing a unique, empathy-driven perspective to her corporate leadership role.

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Experience
22 Years
Current Role
Assistant Vice President of Customer Service and Program Integrity
Job Level
Senior
Location
Providence, Rhode Island, United States
Personality Overview

How Rhonda shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rhonda cares about

Customer Service Excellence
Praises her team for being "top-notch" and dedicated to providing service that goes "above and beyond to satisfy our customers."
Program Integrity
As AVP, she has direct responsibility for program integrity, a critical function for ensuring ethical and efficient operations in the dental insurance industry.
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Career

Work history

4-2025
Assistant Vice President of Customer Service and Program Integrity
Delta Dental of Rhode Island
4-2022 - 4-2025
Senior Director Customer Service
Delta Dental of Rhode Island
4-2018 - 4-2022
Director Of Customer Service
Delta Dental of Rhode Island
2-2016 - 4-2018
Sr. Manager of Customer Service
Delta Dental of Rhode Island
2-2006 - 2-2016
Customer Service Supervisor
Delta Dental of Rhode Island
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Rhonda has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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