Ricardo Cali in

Ricardo Cali

Evaluator · DISC type SCD
Customer Success Manager at Questel
📍 Mannheim, Baden-Württemberg, Germany

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
17 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Mannheim, Baden-Württemberg, Germany
Personality Overview

How Ricardo shows up

Fast But Analytical
Quality Focused
Thorough Evaluator

They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Ricardo cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2025
Customer Success Manager
Questel
4-2023 - 4-2025
Large Corporate account manager
Questel
10-2022 - 4-2023
Key Account Manager Patents
Questel
3-2023
Committee Chair for Quality in Intellectual property
I3PM International Institute for Intellectual Property Management
10-2018 - 10-2024
Guest Lecturer
Karlsruher Institut für Technologie (KIT)
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1-2022 - 7-2022
Master of Laws - LLM
Center for International Intellectual Property Studies - CEIPI
2019 - 2019
Innovationsmanager (EBS)
EBS Universität für Wirtschaft und Recht
2015 - 2016
Patent and Trademark Professional
Friedrich Schiller University Jena
Social presence
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Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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