Richard D.

Observer
DISC Type : ic

VP IT Information Security at QVC Group

Greater Cheshire West and Chester Area, United Kingdom

Overview

Richard is a seasoned cybersecurity executive with 32 years of IT experience, currently serving as the CISO for QVC Group. He holds a Master of Science from Wrexham University and a CISSP certification, specializing in frameworks like NIST and ISO, and presenting to board-level stakeholders.

Passionate about technology and ethical behavior, Richard is deeply committed to helping colleagues develop their careers. He recently enjoyed volunteering with his team for "An Hour for Others" in Merseyside, demonstrating his focus on community involvement outside of his professional role.

He is a Director and Charter Member of the (ISC)² North West England Chapter, where he has also served as Treasurer.

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Cybersecurity Frameworks
His profile highlights extensive experience with security frameworks like Sarbanes Oxley, PCI-DSS, NIST CSF, and ISO, indicating a focus on structured and compliant security programs.
Identity & Access Management
He has been actively recruiting for his global Identity and Access Management team, showing a focus on growing capabilities in this crucial security domain.
Building Inclusive Teams
He recently participated in a panel discussion focused on building, attracting, and retaining high-performing, diverse, and inclusive technology teams.

Media Appearances

Richard has no verified media appearances

Work History

3-2017
VP IT Information Security at QVC Group
1-2013 - 1-2016
Director and Charter Member at (ISC)² North West England Chapter
10-2012
Head of Information Security at QVC
2010 - 10-2012
Enterprise Service Manager at QVC
7-2004 - 7-2010
Server Manager at QVC

Education

4-2022 - 4-2024
Masters of Science from Wrexham University

More Information

Social Presence :

Prographics :

Exp : 34 Location : Greater Cheshire West and Chester Area, United Kingdom Job Level : Senior Designation : VP IT Information Security at QVC Group
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Richard

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They like to analyze well and then make their decisions.
  • Can Richard take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Richard

Personality Compatibility


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