Richard (Rick) Knafelz in

Richard (Rick) Knafelz

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Board Member at Central Piedmont Community College
📍 Charlotte, North Carolina, United States

As the Employee Experience Technology executive at Bank of America, Rick is responsible for enabling employees with modern productivity, collaboration, and platform capabilities. With the bank since 2003 and holding an MBA from Loyola University Chicago, he also serves as CIO for several internal groups and leads internal application design.

Rick is passionate about mentorship and developing future leaders, often speaking on the importance of allies and sponsors in career growth. He actively participates in community events and serves on the Board of Directors for Central Piedmont Community College, underscoring his commitment to teamwork and community development.

He has participated in career-focused panels to share his professional story and discuss the skills that employers value with students.

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Experience
23 Years
Current Role
Board Member
Job Level
Senior
Location
Charlotte, North Carolina, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Richard cares about

Employee Experience
His role is centered on delivering modern technology for productivity, mobile, and collaboration to enhance the work life of all Bank of America employees.
Mentorship & Sponsorship
Actively discusses the power of mentors, sponsors, and allies in career development, drawing from his own professional journey to guide others.
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Career

Work history

6-2024
Board Member
Central Piedmont Community College
12-2020
Managing Director, Employee Experience Technology Executive
Bank of America
11-2008 - 12-2020
Managing Director, Digital Technology Executive
Bank of America
1-2007 - 10-2008
SVP, Banking Center Service Delivery Executive
Bank of America
12-2016 - 12-2020
Managing Director, Head of Global Transaction Services Technology
Bank of America Merrill Lynch
In the press

Media appearances

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Education
1995 - 1998
MBA
Quinlan School of Business, Loyola University Chicago
1989 - 1991
BA
Augustana College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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