Richard Smith in

Richard Smith

Collaborator · DISC type is
Manager, IT Operations - Global Incident Control, Problem Management, and Disaster Recovery Testing at Asurion
📍 Nashville, Tennessee, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
35 Years
Current Role
Manager, IT Operations - Global Incident Control, Problem Management, and Disaster Recovery Testing
Job Level
Middle
Location
Nashville, Tennessee, United States
Personality Overview

How Richard shows up

Example Driven
Fair-minded
Consensus Builder

Scenarios where both sides can come out as winners appeal to them greatly. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market.

Priorities

Topics Richard cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2013
Manager, IT Operations - Global Incident Control, Problem Management, and Disaster Recovery Testing
Asurion
8-2012
Operations Engineer IV - Global Disaster Recovery Testing & Cloud Resiliency Assessments
Asurion
8-2012 - 4-2013
Incident Controller - Critical Services Management
Asurion
12-2009 - 5-2012
Manager, Data Center Operations
Blue Cross Blue Shield of Tennessee
12-2008 - 12-2009
Enterprise Automation Consultant
Blue Cross Blue Shield of Tennessee
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2001 - 2002
Six Sigma Black Belt
Oriel
1978 - 1979
Business Management
Columbia State Community College
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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