Richard Younger in

Richard Younger

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Agent Architect at Arrows
📍 Lakewood, Washington, United States

Richard Younger is an Agent Architect at Arrows, skilled in transforming complex business problems into functional strategic and technical solutions. With a background at HubSpot developing new onboarding methodologies, people he has worked with describe him as a hardworking, organized, and professional team player. He holds a Bachelors in Sports Management.

Richards personal life is guided by his stated objective to follow the gospel of Jesus Christ. This principle is central to his personal values. His interests include staying informed on business and technology, indicated by his following of Harvard Business Review and Google.

His primary life objective is to follow the gospel of Jesus Christ.

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Experience
9 Years
Current Role
Agent Architect
Job Level
Middle
Location
Lakewood, Washington, United States
Personality Overview

How Richard shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Richard cares about

Customer Onboarding
He was selected for a year-long pilot at HubSpot, where the framework he helped develop became the new standard for the company's onboarding methodology.
Business Workflows
He describes his best role as turning a "messy business problem into something that actually works," which aligns with designing and implementing effective business workflows.
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Career

Work history

9-2026
Agent Architect
Arrows
5-2024 - 9-2026
Senior Customer Onboarding Specialist
HubSpot
3-2022 - 4-2024
Customer Onboarding Specialist
HubSpot
11-2021 - 1-2022
Support to COS Experience
HubSpot
1-2021 - 3-2022
Customer Support Specialist
HubSpot
In the press

Media appearances

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Education
2013 - 2017
Bachelor of Science in Sports Management
Grand Canyon University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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