Ricky Der in

Ricky Der

Energizer · DISC type I
Lead Customer Service/Tech Specialist at Nations Photo Lab
📍 Owings Mills, Maryland, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
16 Years
Current Role
Lead Customer Service/Tech Specialist
Job Level
Mid-senior
Location
Owings Mills, Maryland, United States
Personality Overview

How Ricky shows up

Imaginative
Believer
Informal

They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Priorities

Topics Ricky cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2020
Lead Customer Service/Tech Specialist
Nations Photo Lab
6-2018 - 10-2020
Tier 2 Customer Service/Tech Specialist
Nations Photo Lab
4-2015 - 4-2018
Inbound Support Service Represntative
Amazon Fulfillment Center
5-2013 - 4-2015
Vemma Affiliate
Vemma
12-2011 - 6-2013
Inventory and Merchandise Manager
Wawa, Inc.
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1998 - 2001
Music Performance
Patapsco High School and Center for the Arts
1997 - 2001
High School Diploma
Patapsco High School and Center for the Arts
Social presence
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Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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