Ricky Grigg, Jr. U.S. Marine Corps Veteran in

Ricky Grigg, Jr. U.S. Marine Corps Veteran

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Service Delivery Manager, Program Manager at Tech Mahindra
📍 New Bern, North Carolina, United States

Ricky Grigg, Jr. is an accomplished Service Delivery and Program Manager at Tech Mahindra with over 23 years of experience in information technology. He leads large global teams of over 180 technicians, specializing in logistics, maintenance, and training. He is a certified Six Sigma Black Belt and studied at the National Defense University.

He is a proud U.S. Marine Corps veteran with 25 years of service. His posts reflect a deep connection to the Marine Corps legacy, often celebrating its history and honoring fellow veterans, including his family members who have served. He is a strong advocate for his professional network.

A decorated veteran, he served as a Ground Safety Officer and Deputy Fire Marshal in the United States Marine Corps.

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Experience
29 Years
Current Role
Service Delivery Manager, Program Manager
Job Level
Middle
Location
New Bern, North Carolina, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ricky cares about

Global IT Operations
He has extensive experience directing global logistics, maintenance, and training programs for teams of over 180 remote technicians across multiple disciplines.
Process Improvement
As a certified Six Sigma Black Belt, he focuses on identifying inefficiencies and implementing improvements to enhance large-scale, multi-region operations.
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Career

Work history

2-2022
Service Delivery Manager, Program Manager
Tech Mahindra
8-2020 - 2-2022
Infrastructure Operations Team Lead, Project Manager
Tech Mahindra
11-2017 - 8-2020
Operations Manager / Project Lead
Tech Mahindra
11-2014 - 11-2017
Infrastructure Support Consultant / Operational Second Shift Supervisor
LTI (Logic Technology Inc.)
4-2013 - 9-2014
Ground Safety Officer / Deputy Fire Marshal
United States Marine Corps
In the press

Media appearances

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Education
2010 - 2011
Senior Enlisted Joint Professional Military Education Course
National Defense University
2005 - 2005
DoD Government Purchase Card (CLG001) Section 891
Defense Acquisition University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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