Robert Delgadillo

Sharpshooter
DISC Type : DC

AVP Customer Success Operations at NETSCOUT

San Jose, California, United States

Overview

Robert has no verified overview

Personality Overview

Rigorous & Demanding

ROI Driven

Fast But Analytical

They like to be in a position where they can control the conversation and terms.  They like to act fast and expect others to do the same. They are not focused on building rapport and relationships.

Topics They Care About

Robert has no verified topics they care about

Media Appearances

Robert has no verified media appearances

Work History

6-2021
AVP Customer Success Operations at NETSCOUT
4-2016 - 5-2018
Director of Global Technical Support at NETSCOUT
5-1997 - 7-2007
Backline Support ENG at Network General Corporation a NetScout Co.
6-2020
Senior Director of Global Support Operations at NETSCOUT
3-2016
Escalation Services Manager at NETSCOUT

Education

1995 - 1998
CIS from SJ CTA
2010 - 2010
CSM from Service Strategies

More Information

Social Presence :

Prographics :

Exp : 17 Location : San Jose, California, United States Job Level : N/A Designation : AVP Customer Success Operations at NETSCOUT
URL has been copied!

Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Objectively showcase the impact that your product creates
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don't try too hard to forge relationships with them
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Robert

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They can take decisions very fast if you manage to convince them.
  • Can Robert take some risk or not?

  • The risks don’t matter much to them.

You And Robert

Personality Compatibility


Other NETSCOUT Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.