Robert Herring in

Robert Herring

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Manager, Service Management and Governance at MMG Limited
📍 Greater Melbourne Area, Australia

Robert is a Manager of Service Management and Governance at MMG Limited, with extensive experience leading IT service, change, and capability teams at NAB. He specializes in process ownership and vendor governance, holding a Bachelor of Science from the University of Auckland and an ISO/IEC 20000 certification.

Based on his background, Robert seems to maintain a connection to his alma mater, the University of Auckland. His professional interests may extend to the industrial sector, following companies like BlueScope.

His career at NAB showcases a unique progression through leadership roles in distinct yet complementary IT disciplines.

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Experience
24 Years
Current Role
Manager, Service Management and Governance
Job Level
Middle
Location
Greater Melbourne Area, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Robert cares about

IT Service Management
His entire career, from consultant at NAB to manager at MMG Limited, has been focused on owning and governing service management processes.
Vendor Governance
A core responsibility in his current role at MMG Limited involves the governance and oversight of IT vendors.
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Career

Work history

11-2010
Manager, Service Management and Governance
MMG Limited
3-2010 - 9-2010
Service Management Consultant
NAB
9-2007 - 3-2010
Manager, Capability Services
NAB
7-2003 - 9-2007
Manager, Service Level & Availability Management
NAB
1-2002 - 6-2003
Manager, IT Change Management
NAB
In the press

Media appearances

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Education
1980 - 1983
Bachelor of Science (BSc)
University of Auckland
ISO/IEC 20000 Foundation Certificate
Lucid IT
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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