Robert Swain

Commander
DISC Type : D

Leader: Digital Infrastructure at Catholic Schools Broken Bay

Greater Sydney Area, Australia

Overview

Robert Swain is the Leader of Digital Infrastructure at Catholic Schools Broken Bay, specializing in IT transformation and systems engineering. His experience includes managing nationwide infrastructure at Hungry Jacks and modernizing server systems, including major domain controller and endpoint security rollouts. He is ITIL certified.

He operates on the philosophy of constantly questioning processes by asking, "why are things done this way? " to ensure they remain relevant and efficient.

Personality Overview

Decisive

Very Quick

Strong-Willed

They like to move fast and expect the same from others.  They are not always relationship oriented. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Digital Transformation
He was asked to lead his team during a major organizational transformation from ICLT to Digital Enablement, which involved building new teams and processes.
Infrastructure Modernization
His work has involved refreshing domain controllers to Server 2019, deploying new Dell servers across dozens of schools, and managing datacenter hardware.
Cybersecurity Hardening
He rolled out Defender for Endpoint and executed a 'hardening' program that increased his organization's Microsoft secure score from 20% to over 70%.

Media Appearances

Robert has no verified media appearances

Work History

4-2021
Leader: Digital Infrastructure at Catholic Schools Broken Bay
1-2021 - 4-2021
Server Systems Engineer at Catholic Schools Broken Bay
7-2017 - 12-2020
Infrastructure Engineer at Hungry Jack's® Australia Pty Ltd
6-2016 - 7-2017
Managed Services Consultant at Brennan IT at Brennan IT
5-2009 - 6-2016
Datacentre Engineer at Catholic Schools Broken Bay

Education

1989 - 1991
BTEC National Diploma from West Kent College
1984 - 1989
Education details unavailable from Tunbridge Wells Grammar School for Boys

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Leader: Digital Infrastructure at Catholic Schools Broken Bay
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Make sure that you circle back fast on any action items, it wins their trust
  • Be respectful but crisp

DONT's

  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Robert

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Robert take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Robert

Personality Compatibility


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