Robyn Tolva in

Robyn Tolva

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Senior Vice President, Customer Service Reliability at Charter Communications
📍 Denver, Colorado, United States

Robyn Tolva is the Senior Vice President of Customer Service Reliability at Charter Communications, where she has held numerous leadership positions. She is responsible for the service quality and performance for all residential and SMB products. She holds a Bachelor of Science from Vanderbilt University.

Her career with Charter Communications and its predecessor, Time Warner Cable, spans over 15 years, showcasing a significant trajectory through various vice president roles in video product and deployment.

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Experience
30 Years
Current Role
Senior Vice President, Customer Service Reliability
Job Level
Leadership
Location
Denver, Colorado, United States
Personality Overview

How Robyn shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Robyn cares about

Service Reliability
Her current SVP role focuses entirely on ensuring the reliability, quality, and performance of all residential and small-to-medium business products for Charter Communications.
Video Product Management
She has extensive experience in this area, having previously served as Senior Vice President and Group Vice President of Video, overseeing product and platform strategy.
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Career

Work history

10-2024
Senior Vice President, Customer Service Reliability
Charter Communications
12-2021 - 10-2024
Senior Vice President, Video
Charter Communications
1-2021 - 12-2021
Group Vice President, Video Product & Platforms
Charter Communications
3-2016 - 1-2021
Group Vice President, Product Deployment
Charter Communications
4-2013 - 3-2016
Vice President, Product Management
Charter Communications
In the press

Media appearances

Charter Names Robyn Tolva Senior Vice President, Customer Service Reliability. Featured in Charter Communications (Corporate Newsroom)
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Education
1990 - 1994
Bachelor of Science (BS)
Vanderbilt University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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