Rodrigo Gomez Camargo in

Rodrigo Gomez Camargo

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Coordinador Nacional de Experiencia de Clientes at Salud Total
📍 Bogota, D.C., Capital District, Colombia

Rodrigo is a passionate marketing and advertising leader with 18 years of experience, currently serving as the National Customer Experience Coordinator at Salud Total. He specializes in customer service operations and project management using the SCRUM methodology, holding a degree in Project Management from Politécnico Grancolombiano.

Outside of his professional life, Rodrigo has a strong interest in sports, having been actively involved in soccer, tennis, and cycling during his academic years. These activities suggest a disciplined and competitive nature that he likely applies to his work.

He has unique experience directing and implementing BPO projects for high-profile Colombian government entities, including the Ministry of ICT and Ministry of Transport.

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Experience
17 Years
Current Role
Coordinador Nacional de Experiencia de Clientes
Location
Bogota, D.C., Capital District, Colombia
Personality Overview

How Rodrigo shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rodrigo cares about

Customer Experience (CX)
His current role focuses on designing and implementing integral CX, EX, and UX strategies to enhance the customer journey and satisfaction.
Agile Methodologies
He is a specialist in managing projects under the SCRUM framework, ensuring agile and results-oriented execution.
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Career

Work history

11-2023
Coordinador Nacional de Experiencia de Clientes
Salud Total
3-2022 - 11-2023
Coordinador Operaciones de Soporte y Servicio al Cliente
Outsourcing S.A.S. BIC
1-2020 - 6-2022
Profesional Planeación Operativa & Estratégica BPO .
Millenium BPO
5-2019 - 12-2019
Jefe de Operaciones Contact Center.
Millenium BPO
1-2018 - 5-2019
Coordinador implementación de proyectos BPO
IQ outsourcing
In the press

Media appearances

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Education
2019 - 2020
Gerencia de Proyectos & Metodologia SCRUM
Politécnico Grancolombiano
2010 - 2014
Profesional en Publicidad y Mercadeo
Politécnico Grancolombiano
1990 - 2002
Bachiller Academico
Colegio Agustiniano de San Nicolas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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