Roger Lopez in

Roger Lopez

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Senior Partner Implementation Manager at Dialpad
📍 Austin, Texas, United States

With over 30 years of experience, Roger is a Senior Partner Enablement Program Manager at Dialpad, specializing in account, incident, and operations management. He focuses on delivering seamless implementation strategies and ensuring client satisfaction through cross-functional collaboration. He holds an Associates degree from Austin Community College.

He achieved a 100% renewal rate on multi-year managed service accounts in a previous role.

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Experience
26 Years
Current Role
Senior Partner Implementation Manager
Job Level
Middle
Location
Austin, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Roger cares about

Partner Enablement
His current role as Senior Partner Enablement Program Manager at Dialpad is focused on creating and managing implementation strategies for partners.
Client Satisfaction
A core theme in his career, acting as the primary point of contact for commercial management and client satisfaction, achieving high renewal rates.
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Career

Work history

4-2022
Senior Partner Implementation Manager
Dialpad
7-2021 - 4-2022
Service Delivery Manager
NICE Ltd
8-2019 - 7-2021
Application Manager
Lifesize
1-2016 - 8-2019
Technical Account Manager
Lifesize
2013 - 2015
Senior Lead Account Manager (Service Delivery Account Manager)
eLoyalty, a TeleTech Company
In the press

Media appearances

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Education
Associate's degree
Austin Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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