Rosa Alba Pietropaolo in

Rosa Alba Pietropaolo

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Northern Europe Team Leader Client Relation Center - E-commerce at Cartier
📍 Amsterdam, North Holland, Netherlands

Rosa Alba Pietropaolo is the E-commerce Team Leader for Northern Europe at Cartier, with extensive experience at luxury brands like CELINE, Saint Laurent, and Gucci. A graduate of Università degli Studi di Trieste, she recently earned a COPC® Certification, underscoring her commitment to customer experience and operational excellence.

She is highly motivated by continuous learning and professional development. Her posts indicate a strong belief in dedication, dignity, and having a positive impact on colleagues through her work ethic and attitude.

Before her career in luxury e-commerce, she was a consular employee at an Austrian honorary consulate, assisting with diplomatic relations.

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Experience
6 Years
Current Role
Northern Europe Team Leader Client Relation Center - E-commerce
Job Level
Middle
Location
Amsterdam, North Holland, Netherlands
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Rosa cares about

Luxury E-commerce
Leads e-commerce teams for top luxury brands including Cartier and CELINE, focusing on client relations centers across Europe.
Customer Experience
Recently earned a COPC® Certification to deepen her knowledge in customer experience and operational excellence, a core focus of her leadership roles.
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Career

Work history

1-2025
Northern Europe Team Leader Client Relation Center - E-commerce
Cartier
8-2023 - 12-2024
Central and South Europe Team Leader EME E-commerce
CELINE
1-2023 - 8-2023
EMEA E-Commerce Specialist
Saint Laurent
11-2020 - 8-2023
Emea E-Commerce Specialist
Gucci
10-2018 - 10-2020
Consular Employee
Austrian honorary consulate in Friuli Venezia Giulia
In the press

Media appearances

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Education
2017 - 2020
Laurea breve in Comunicazione Interlinguistica Applicata
Università degli Studi di Trieste
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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