Rudra Mohanty

Examiner
DISC Type : cs

ServiceNow Delivery Manager at Tech Mahindra

Pune, Maharashtra, India

Overview

Rudra Mohanty is a ServiceNow Delivery Manager and Agile Coach at Tech Mahindra with over 20 years of experience in the telecom and manufacturing sectors. A graduate of IIT Kharagpur, he specializes in IT service management, digital transformation, and leading large teams. Colleagues describe him as exceptionally customer-oriented.

Passionate about continuous learning, Rudra enjoys reading books on quality, agile methodologies, and team bonding. He actively shares his knowledge by curating lists of articles on frameworks like SAFe and has appeared on podcasts to discuss his professional experiences and servant leadership philosophy.

He won the prestigious "Associates Consistently Excel (Best of the Best)" award in 2017.

Personality Overview

Unexpressive

Process Oriented

Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Agile Methodologies
As a certified Agile Coach and SAFe Agilist, he frequently discusses and provides training on Scrum, Kanban, and scaled agile frameworks for IT transformation projects.
ServiceNow Delivery
Manages the implementation of complex ServiceNow modules, including ITSM, ITOM, SAM, GRC, and SecOps for international clients in his current role.
Servant Leadership
He is a proponent of servant leadership, emphasizing empathy and emotional intelligence to empower teams and move away from traditional command-and-control project management.

Media Appearances

Rudra has no verified media appearances

Work History

1-2022
ServiceNow Delivery Manager at Tech Mahindra
3-2017 - 1-2022
Project Manager / Scrum Master / Team Coach at Tech Mahindra
3-2013
Role: Quality Consultant at Tech Mahindra
6-2010 - 12-2012
Expert QE at Amdocs
2-2008 - 6-2010
Senior Process Engineer at KPIT

Education

2000 - 2002
M. Tech from Indian Institute of Technology, Kharagpur

More Information

Social Presence :

Prographics :

Exp : 19 Location : Pune, Maharashtra, India Job Level : Middle Designation : ServiceNow Delivery Manager at Tech Mahindra
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Insights For Selling To Rudra

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rudra is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Rudra

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Rudra move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Rudra take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Rudra

Personality Compatibility


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