Ryan Duncan

Energizer
DISC Type : I

Software Engineering Technical Leader at Cisco

Glen Arm, Maryland, United States

Overview

Ryan Duncan is a Software Engineering Technical Leader at Cisco, specializing in DevOps and CI/CD optimization for security products. He leads a global team focused on enhancing test lifecycle management for the Cisco Firepower platform. He holds both a Bachelors and Masters of Science from The University of Tulsa.

His career has been dedicated to network security, with extensive experience in automated regression testing for firewall, VPN, and IPS products. He is focused on enabling developers with tools and frameworks to efficiently integrate and test their work, improving overall product quality before production release.

Ryan possesses deep expertise in the Firepower product line, having worked on it since his tenure at Sourcefire, which Cisco acquired.

Personality Overview

Believer

Imaginative

Relationship Oriented

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

DevOps Leadership
Leads a globally distributed DevOps team, focusing on improving CI/CD tools and frameworks to streamline development and testing processes for engineers.
Test Automation
Passionate about defining standard testbeds and enabling developers with shared infrastructure for their automation regression needs to ensure product quality.
CI/CD Optimization
Focuses on finding better ways for developers to spin up test infrastructure and execution environments to quickly integrate and validate their work.

Media Appearances

Ryan has no verified media appearances

Work History

9-2022
Software Engineering Technical Leader at Cisco
12-2017
Software Engineer at Cisco
12-2015 - 12-2017
Automation Engineer at Cisco
10-2013 - 6-2016
QA Engineer III at Cisco
2-2012 - 6-2016
QA Engineer III at Sourcefire

Education

2007 - 2009
Master of Science (M.S.) from The University of Tulsa
2003 - 2007
Bachelor of Science (B.S.) from The University of Tulsa

More Information

Social Presence :

Prographics :

Exp : 18 Location : Glen Arm, Maryland, United States Job Level : Mid-senior Designation : Software Engineering Technical Leader at Cisco
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Ryan

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Ryan take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Ryan

Personality Compatibility


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