Ryan J. Coyne in

Ryan J. Coyne

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Chief Experience Officer at SERHANT.
📍 New York, New York, United States

Ryan Coyne is the Chief Experience Officer and a founding member of SERHANT. , where he previously served as CTO. He specializes in designing human-centered systems and experiences for agents and staff. Colleagues and clients often describe him as a passionate, calm, knowledgeable, and talented genius with a knack for turning friction into clarity.

Outside of his primary role, Ryan has a history of community involvement on Long Island. He was recruited as the youngest member of the Town of Oyster Bays Downtown Revitalization committee and has also supported the growth of young professionals through his work with The LIincs Organization.

His work in technology led to his company, SERHANT. , becoming an official cybersecurity case study for NordLayer / NordVPN.

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Experience
16 Years
Current Role
Chief Experience Officer
Job Level
Leadership
Location
New York, New York, United States
Personality Overview

How Ryan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ryan cares about

Human-Centered Systems
His entire role as CXO focuses on designing systems, workflows, and training with a human-first lens to help people do their best work at scale.
AI in Real Estate
He is a public speaker on leveraging AI in the real estate industry, covering everything from lead generation and agent support to closing processes.
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Career

Work history

6-2025
Chief Experience Officer
SERHANT.
1-2018 - 8-2020
Vice President
Overview Technology Solutions
12-2016 - 11-2018
Chief Technology Officer
The LIincs Organization
8-2016 - 9-2018
Committee Member
Town of Oyster Bay
3-2015 - 12-2017
Project Manager
Standard Software
In the press

Media appearances

My Annual Letter to Clients & Colleagues: 2024 Highlights. Featured in SERHANT Blog
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Education
2005 - 2007
Associates in Computer Science
Suffolk County Community College
1997 - 1999
N/A
State University of New York - System
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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