Sławomir Pańszczyk in

Sławomir Pańszczyk

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Customer Loyalty & Value Management Director [CLV, Empik Premium, Empik App] at Empik Group
📍 Warsaw, Mazowieckie, Poland

Sławomir is the Customer Loyalty & Value Management Director at Empik, overseeing strategy for over 11 million active customers. An Oxford-educated member of the Empik Leadership Team, he previously led EMEA Consumer Apps Strategy at Google and is described as well-structured and comprehensive.

Outside of his core roles, Sławomir shows a keen interest in professional development, having taken courses in team building and stock market investing. He is a strong advocate for continuous learning, actively promoting leadership and executive education programs.

Unique fact: He was a national finalist in the prestigious "BCG. Way to the Top" contest, a national competition focused on consulting skills.

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Experience
12 Years
Current Role
Customer Loyalty & Value Management Director [CLV, Empik Premium, Empik App]
Job Level
Mid-senior
Location
Warsaw, Mazowieckie, Poland
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Sławomir cares about

Customer Loyalty
As a Director at Empik, he leads the Empik Premium loyalty program, focusing on customer value management and retention for a massive user base.
Mobile App Growth
He oversees the Empik App and previously managed EMEA Consumer Apps Strategy at Google, showing deep expertise in mobile-first customer engagement.
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Career

Work history

2024
Customer Loyalty & Value Management Director [CLV, Empik Premium, Empik App]
Empik Group
2024 - 2024
Customer Loyalty & Value Management Director [CLV, Empik Premium]
Empik Group
2024 - 2024
Customer Value Management Director
Empik Group
3-2022 - 2024
Strategy & Operations Lead | Consumer Apps | EMEA
Google
1-2021 - 3-2022
Strategy & Operations Manager | Brand, Reputation and Consumer Apps | CEE
Google
In the press

Media appearances

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Education
FHEQ: Master's
University of Oxford
Master's
SGH Warsaw School of Economics
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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