Sławomir Pańszczyk

Sharpshooter
DISC Type : CD

Customer Loyalty & Value Management Director [CLV, Empik Premium, Empik App] at Empik Group

Warsaw, Mazowieckie, Poland

Overview

Sławomir is the Customer Loyalty & Value Management Director at Empik, overseeing strategy for over 11 million active customers. An Oxford-educated member of the Empik Leadership Team, he previously led EMEA Consumer Apps Strategy at Google and is described as well-structured and comprehensive.

Outside of his core roles, Sławomir shows a keen interest in professional development, having taken courses in team building and stock market investing. He is a strong advocate for continuous learning, actively promoting leadership and executive education programs.

Unique fact: He was a national finalist in the prestigious "BCG. Way to the Top" contest, a national competition focused on consulting skills.

Personality Overview

ROI Driven

Thorough Evaluator

Precise But Practical

They are not always relationship oriented.  They respond well to strong and respectful communication. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Customer Loyalty
As a Director at Empik, he leads the Empik Premium loyalty program, focusing on customer value management and retention for a massive user base.
Mobile App Growth
He oversees the Empik App and previously managed EMEA Consumer Apps Strategy at Google, showing deep expertise in mobile-first customer engagement.
Go-to-Market Strategy
His professional headline explicitly lists "GTM", and his background includes creating annual strategy plans and coordinating product and market teams at Google.

Media Appearances

Sławomir has no verified media appearances

Work History

2024
Customer Loyalty & Value Management Director [CLV, Empik Premium, Empik App] at Empik Group
2024 - 2024
Customer Loyalty & Value Management Director [CLV, Empik Premium] at Empik Group
2024 - 2024
Customer Value Management Director at Empik Group
3-2022 - 2024
Strategy & Operations Lead | Consumer Apps | EMEA at Google
1-2021 - 3-2022
Strategy & Operations Manager | Brand, Reputation and Consumer Apps | CEE at Google

Education

FHEQ: Master's from University of Oxford
Master's from SGH Warsaw School of Economics

More Information

Social Presence :

Prographics :

Exp : 12 Location : Warsaw, Mazowieckie, Poland Job Level : Mid-senior Designation : Customer Loyalty & Value Management Director [CLV, Empik Premium, Empik App] at Empik Group
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Insights For Selling To Sławomir

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Refer to testimonials from well-known industry leaders
  • Objectively showcase the impact that your product creates

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sławomir is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Sławomir

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Sławomir move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Sławomir take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Sławomir

Personality Compatibility


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