Saikat Mitra
Login to view DISC.Saikat Mitra is the Vice President of Google Ads Customer Experience, where he leads a global team to transform customer support using AI. His expertise spans AI, cloud services, and online safety, with previous leadership roles at Oracle and as Googles Head of Trust & Safety for APAC. People who have worked with him describe him as a wonderful and nurturing leader.
He is a leader who values creating a culture of high performance through empowerment and is known for inspiring discussions on achieving a healthy work-life balance. Saikat holds an MBA from San José State University and is certified in ITIL v3.
Unique fact: Saikat holds multiple patents, including one for a "Call Center System for Multiple Transaction Selections" and another for "PeopleSoft Cloud Manager."
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