Saikumar reddy K
Login to view DISC.Saikumar reddy K is a Test Lead and IVR Quality Assurance Specialist with over eight years of experience in contact center technologies. Working with Cognizant, he specializes in end-to-end testing for Genesys IVR systems, routing logic, and customer self-service flows using his expertise in Cyara automation.
He is a seven-time Cyara certified automation tester, highlighting his deep specialization in validating voice and digital customer interactions.
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