Sam J. in

Sam J.

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Customer Experience Manager at Cashrewards
📍 Kurraba Point, New South Wales, Australia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
9 Years
Current Role
Customer Experience Manager
Job Level
Middle
Location
Kurraba Point, New South Wales, Australia
Personality Overview

How Sam shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sam cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

5-2024
Customer Experience Manager
Cashrewards
9-2021 - 5-2024
Customer Experience & Insights Researcher
Flybuys (Loyalty Pacific)
8-2018 - 8-2021
Product Experience Specialist at CSR New Business, Innovation & Technology
CSR Limited
8-2018 - 8-2019
UX/CX Researcher at CSR New Business Innovation & Technology
CSR Limited
7-2017 - 7-2018
User Experience Researcher
FLEDGE Innovation Labs
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
3-2014 - 3-2017
Doctor of Philosophy - PhD
Macquarie University
2012 - 2014
Master’s Degree
Universiti Putra Malaysia
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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