Samrat Kanti Ghosh, CCSS

Trailblazer
DISC Type : DI

Co-Founder at G&P Fitness Group

Delhi, India

Overview

Samrat is a Director of Customer Success and a Co-founder of a fitness group, with a degree from Calcutta University. He focuses on leading and mentoring teams to drive customer lifetime value. Colleagues describe him as a focused, customer-centric, and no-nonsense go-getter with great integrity.

He is passionate about making health and wellness accessible to everyone. As a co-founder of G&P Fitness Group, his mission is to provide affordable memberships and create a supportive environment where individuals feel motivated and empowered to achieve their fitness goals.

He considers a handwritten thank-you note from a former colleague to be one of his most prized possessions, valuing it more than any formal award.

Personality Overview

Assertive

Persuasive

Informal

They do not mind taking risks and can make hard decisions, if necessary.  They like to keep things under control. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Customer Success
His entire career is focused on customer success, with roles centered on driving customer lifetime value, retention, and helping clients achieve their desired business outcomes.
Team Mentorship
In his leadership roles, he is responsible for expanding and mentoring teams. He publicly celebrates the career growth and promotions of former colleagues.
Accessible Fitness
As the co-founder of G&P Fitness Group, he is driven by a mission to make fitness accessible and affordable for everyone in a supportive environment.

Media Appearances

Samrat has no verified media appearances

Work History

3-2024
Co-Founder at G&P Fitness Group
6-2023 - 2-2024
Director of Customer Success at Mihup
11-2021 - 9-2022
Customer Success Manager at Humantic AI
6-2021 - 10-2021
Lead- Client Servicing at Goodera
2-2021 - 5-2021
Client Success Manager at Computer Solutions East, Inc.

Education

2006 - 2009
Bachelor of Commerce (BCom) from Calcutta University, Kolkata
1994 - 2006
ICSE from M. P. Birla Foundation Higher Secondary School

More Information

Social Presence :

Prographics :

Exp : 3 Location : Delhi, India Job Level : Leadership Designation : Co-Founder at G&P Fitness Group
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Insights For Selling To Samrat Kanti

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Keep your pitch focused on the impact but nurture the relationship too
  • Give them control of the sales process

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samrat Kanti is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Samrat Kanti

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Samrat Kanti move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Samrat Kanti take some risk or not?

  • They can take risks if necessary.

You And Samrat Kanti

Personality Compatibility


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