Santosh Arsapalli
Cisco Contact Center Specialist at AT&T
📍 Andhra Pradesh, India
Santosh Arsapalli is a Cisco Contact Center Specialist at AT&T with deep expertise in the CUCM, UCCX, UCCE, and CVP product suites. A graduate of the Birla Institute of Technology and Science, Pilani, his career reflects a strong focus on enterprise-level communication solutions and network administration.
Holds dual, specialized Cisco certifications in both Unified Contact Center Enterprise Implementation (UCCEI) and Deploying Unified Contact Center Express (UCCXD).
Read the full overview →Experience
21 Years
Current Role
Cisco Contact Center Specialist
Job Level
Junior
Location
Andhra Pradesh, India
Personality Overview
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Priorities
Topics Santosh cares about
Contact Center Solutions
His entire career, certifications, and current role as a Cisco Contact Center Specialist at AT&T are focused on this technology stack, including UCCE and UCCX.
Unified Communications
His expertise in CUCM (Cisco Unified Communications Manager) highlights a core focus on integrating voice, video, and data services for large enterprises.
Career
Work history
9-2011
Cisco Contact Center Specialist
AT&T
8-2010 - 9-2011
Asst. Systems Engineer
Tata Consultancy Services
5-2005 - 8-2010
Network Administrator
Cognizant Technology Solutions
In the press
Media appearances
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Education
2010 - 2013
Bachelor of Science (BS)
Birla Institute of Technology and Science, Pilani
2002 - 2005
Special Diploma in Electronics
Govt. Institute of Electronics
Social presence
Other AT&T Employees
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