Saoirse C.

Observer
DISC Type : ic

Customer Success Manager | Coach at GoodHabitz

Enfield, England, United Kingdom

Overview

Saoirse C. is a Customer Success Manager with over six years of experience in SaaS operations, specializing in developing B2B client partnerships with major brands like Tesco and Pret. She has a Masters degree from the University of East London and focuses on creating processes to improve operational efficiency and client platform adoption.

Outside of her professional role, Saoirse has a strong background in competitive sports. At university, she was the Athletics Captain, responsible for team selection and leading by example. Her leadership was instrumental in elevating her team to a top-ten national ranking, showcasing her dedication and motivational skills.

As Athletics Captain, she successfully led her university team to become one of the top ten in the country.

Personality Overview

Example Seeker

Curious

Assertive

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Customer Success
Leads Customer Success initiatives across APAC and U. K. markets at GoodHabitz, focusing on client training, onboarding, and maximizing the value of their learning proposition.
Operational Efficiency
Experienced in creating and implementing new processes, including developing company handbooks and staff training materials to improve operational effectiveness.
B2B Partnerships
Has a proven history of managing and developing partnerships with high-profile B2B clients such as Tesco, Pret, and Asda.

Media Appearances

Saoirse has no verified media appearances

Work History

9-2024 - 10-2025
Customer Success Manager | Coach at GoodHabitz
2-2024 - 8-2024
Client Success Manager at Thrive
9-2023 - 1-2024
Customer Success Specialist at Onsi
12-2022 - 8-2023
Customer Success Lead at The Student Room Group
11-2021 - 12-2022
Partnerships Operations Manager at ZAVA

Education

2016 - 2019
Master's degree from University of East London
2012 - 2015
Bachelor of Arts (B.A.) from Coventry University

More Information

Social Presence :

Prographics :

Exp : 3 Location : Enfield, England, United Kingdom Job Level : N/A Designation : Customer Success Manager | Coach at GoodHabitz
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Insights For Selling To Saoirse

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Saoirse is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Saoirse

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Saoirse move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Saoirse take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Saoirse

Personality Compatibility


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