Sarah is the VP of Global & Central Support at Verism, specializing in customer experience and operational leadership. Described as resourceful and a problem-solver, she holds a B. B. A. from SUNY Empire State College and certifications in IATA and 49CFR, reflecting her expertise in logistics and compliance.
At a previous company, she reduced warehouse expenses by 35% in two years.
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Experience
20 Years
Current Role
VP of Global & Central Support
Job Level
Senior
Location
Syracuse, New York, United States
Personality Overview
How Sarah shows up
Decisive
Achievment Oriented
Confident & Optimistic
They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.
Priorities
Topics Sarah cares about
Customer Experience
Her career is centered on customer-facing roles, including Director of Customer Service, where she focused on enhancing strategic customer relationships.
Operational Optimization
Demonstrated a strong ability to improve efficiency by reducing warehouse expenses by 35% and analyzing an organization's logistics footprint in a prior role.
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Career
Work history
10-2024
VP of Global & Central Support
Verisma
7-2023 - 10-2024
Senior Director of Customer Service
Verisma
4-2022 - 10-2024
Director of Customer Service Operations
Verisma
4-2019 - 4-2022
Executive Director Of Operations & Customer Experience
Travers Tool Co., Inc.
8-2018 - 4-2019
Director of Customer Experience
Travers Tool Co., Inc.
In the press
Media appearances
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Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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